🆘 Crisis Support
You are not alone.
Help is available right now.
Soully is not a crisis service. If you are in immediate danger, experiencing suicidal thoughts, or a mental health emergency — please reach out to one of the services below immediately.
Emergency Services — India
If you or someone you know is in immediate danger
112
Works from any mobile, even without a SIM
iCall
9152987821
Psychosocial helpline by TISS Mumbai. Free counselling by trained professionals.
Mon–Sat, 8am–10pm
Vandrevala Foundation
1860-2662-345
Free, confidential mental health helpline available in multiple Indian languages.
24 × 7
AASRA
9820466627
Crisis intervention and suicide prevention helpline based in Mumbai.
24 × 7
Snehi
044-24640050
Emotional support and suicide prevention helpline based in Chennai.
24 × 7
Fortis Stress Helpline
8376804102
Mental health and stress-related support from Fortis Healthcare.
24 × 7
Sumaitri
011-23389090
Emotional support helpline based in Delhi for those in distress.
Mon–Fri, 2–10pm
What Soully can and cannot do
Soully's AI companions are designed for everyday emotional support — stress, anxiety, loneliness, sleep, and day-to-day wellbeing. They are not equipped for:
- Active suicidal ideation or self-harm situations
- Psychiatric emergencies
- Replacing a licensed therapist or psychiatrist
When Aria detects signs of serious distress, she will always surface crisis resources and encourage you to reach out to a professional. This cannot be turned off.
If you are worried about someone else
- Take it seriously — asking someone directly if they are thinking about suicide does not increase risk; it often brings relief
- Listen without judgment and stay with them if possible
- Help them call one of the helplines above or take them to the nearest emergency room
- Remove access to means if you are able to do so safely
Contact Soully support
If you have a safety concern related to the app or content within it, please contact us at support@soullymind.com. We respond within 48 hours.
For urgent mental health support, please always use the helplines listed above — they are staffed by trained professionals.